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How to create a customer onboarding playbook?
Tanoy Chowdhury

- March 24, 2023

customer onboarding playbook

Asking a customer success manager if they want to improve their customer’s onboarding experience is a rhetorical question. Because the answer is an obvious YES. Every CSM knows that if they delight customers right during onboarding, the higher are the chances of them sticking with the product. Which ultimately leads to higher potential for upselling […]


7 easy tips for making an engaging and effective training video
effective training video

Training videos are great for sharing resources that help your employees to grow. In this blog, find out how you can get started making training videos effortlessly and effectively.


How to Add Multilingual Subtitles to your videos with use cases
Tanoy Chowdhury

- March 6, 2023

multilingual subtitles

There are two scenarios where adding multilingual subtitles to a video offers an immense amount of value. One, when you want to translate a foreign language video into your native language. Two, when you want to translate your own video into a foreign language. If you’re here for one of these purposes, then we promise […]


How to add subtitles or captions to Zoom meeting recordings
Tanoy Chowdhury

- February 28, 2023

How to add subtitles to Zoom recording

Everyone should record Zoom meetings and add subtitles to them. Because it’s tough to remember every single detail that has been shared in back-to-back Zoom meetings. With subtitles, you can watch the recordings later and know exactly who is saying what. Especially if the Zoom meetings consist of a high number of attendees from different […]


How to Auto Caption Screen Recording Videos?
Tanoy Chowdhury

- February 21, 2023

How to Auto Caption Screen Recording Videos

Adding captions to your screen recordings is like customer delight. It’s like getting a complimentary upgrade to business class seating. Who would not like that? Captions help your audience follow what you’re saying in the video. It makes their job easier. Especially if your audience base is from different countries, and they do not follow […]